Win Back campaign is designed to reconnect with customers who have drifted away. By sending personalized emails to those who haven’t made a purchase in the last 60 days, the campaign aims to reignite their interest in your products and motivate them with exclusive offers.
Win Back campaign emails are sent to customers who haven’t made a purchase in the last 60 days. The campaign is designed to re-engage these customers by sending them a personalized email with a special offer or coupon.
Yes, you can fully customize the content of the Win Back campaign emails. This includes personalizing the email template, adding widgets, and tailoring the message to resonate with your audience. Our platform offers a user-friendly interface for these customizations.
When a customer makes a purchase after receiving a Win Back email, their schedule within the campaign is automatically reset. This means they will not receive another Win Back email until another 60 days of inactivity have passed, ensuring we engage customers at the right time.
You can track the effectiveness of your Win Back campaign through the campaign dashboard. This includes key performance indicators (KPIs) like total revenue generated, total orders, email open rates, click-through rates, purchases, and unsubscribes. This data helps you understand the impact of your campaign and make informed decisions.